California Pools (South Bay / Los Angeles) managed the entire process with professionalism and efficiency.
We aimed to transform our backyard into an aesthetically pleasing and relaxing landscape. After determining our desire for a backyard pool, we commenced researching pool contractors in our vicinity. Given the magnitude of this project and investment, it was imperative that we select a reputable pool contractor.
We chose five pool contractors for initial designs and quotes. After the first round, we shortlisted down to two. Both revised quotes were comparable. Our final decision was based on factors such as professionalism, detailed quotes, staff expertise and responsiveness, references and reviews, and price.
We chose California Pools (South Bay / Los Angeles) because Spencer was professional, responsive, and trustworthy. He answered questions, offered pricing alternatives, and provided ample time for decisions.
The pool project was completed seamlessly and efficiently. Spencer explained each phase thoroughly, provided daily updates, and assisted with design changes while suggesting cost-effective alternatives. Change orders were issued for modifications we requested. Spencer was always available to answer our questions and facilitated additional work like re-routing a sewer line and installing gates that complied with city requirements. All city inspections were passed, proving the high quality of the work.
California Pools (South Bay / Los Angeles) provided a straightforward quote with no hidden costs. The process was efficient, and the work was high-quality. Spencer managed the project well and communicated effectively. California Pools (South Bay / Los Angeles) is professional and trustworthy. Our backyard now looks like a resort, thanks to Spencer and California Pools (South Bay / Los Angeles).
