What Others Say

In 1952, California Pools founder, Wayne Steimle, set out on a mission. His mission was to become the leading swimming pool company by insisting upon 100% complete customer satisfaction, and nothing less. His passion to please set the pace of our company that is still our sole beacon today. 

Each year, numerous awards are given out to our team. The most coveted award is the Wayne Steimle Award. This award is given to the California Pools office that displays the greatest in customer service, above all others.

The comments in this video are by actual California Pools Customers and are completely unscripted. California Pools would like to thank these customers for taking the time to share their experience with us.

We love our pool and spa. Many thanks to everyone on the California Pools team for their hard work.
— Chris and Dianne Colquhoun
We were very impressed with your company and our pool. We have already referred a family member.
— Michael and Andrea Greenwood
We were very pleased with our experience with California Pools. The people were wonderful and always tried to please us
— Gary Crandall
I was very please. Communication was excellent and workmanship was great. Everything was great even after making final payment they responded to a small plumbing issue that immediately was repaired.
— Tim C.
Myles and Kimo were very sweet and accommodating, considering I was pregnant.
— Janice Hale
Compared to my neighbor’s pool by …, my pool is by far the most beautiful and better looking. The quality is amazing
— Mark McKay
Your construction crews were amazing to work with. You guys really saved me from what my original pool contractor did. Thanks. It is apparent your company is deeply established in the industry and can be trusted.
— Tom Overby
The entire swimming pool project was very smooth from the beginning to completion. I appreciate the excellent teamwork conducted by the California Pools.
— David H.

We want to express our heartfelt thanks to Mike and wonderful workers for making the recent process a pleasure.I will gladly answer your online survey and want to say THANK YOU MIKE for making the project a pleasure, Mike took care of us with kid gloves and did not have a worry or be concerned at any time.

Thank you
— Marie C.
Mr. Robert Monroe and his crew were extremely knowledgeable and courteous.
— Joseph M.
From our first contact with Mark Tunkel to the actual construction with Dan Elkins, we couldn’t be happier. We were in either Italy or Canada throughout the planning and construction so we put a great deal of trust and faith in California Pools. That trust and faith was not misplaced. The design was perfect and the pool is fabulous. We were kept up to date through emails and photos. All contact was friendly and courteous. You can be proud of this team.
— Bob and Maggie S.
From the very first consultation we felt you would work to meet our needs rather than just sell us what you wanted to. We had our specific design elements we wanted and after going over several designs we came to one that fit within our budget and was our dream showcase pool. We were very much hands on customers watching the whole process from start to finish questioning methods and techniques. Cal pools was patient and understanding as they answered questions and made us feel confident with every step of the job. Roger Stalmer was our contractor and we were very pleased with his down to earth comfortable relating style, his professionalism, and follow through monitoring each construction step. We would highly recommend Roger and California Pools to our friends and family.
Thank you. We are very happy.
— Dianne and David B.
Alan and Paige were absolutely wonderful to work with. The Professionalism of all of the contractors was outstanding. They all worked quickly and cleaned up any mess made. They are very artistic. I am extremely pleased with the pool and spa! It was completed within our timeline. We get many compliments on the finished product. Thank you so much for making this project come together for us.
— Jim and Elaine E.
Jim Montini was very professional and listened to our needs. The quality of the pool and accessories is top notch. I was told by a professional pool builder who went out of business to go with California pools and we did not regret that decision. Thanks for giving us the pool we have been wanting for 20 years!
— Ron P.
 

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This is my second California pool. I went back to them because how they took care of my family during the first pool construction. This time it was even better than the first. My pool was built so fast we were all very excited. The staff was awesome to work with and the communication fantastic. I always knew what was going on every step of the way. I never had to call and say what’s next or where are you guys. I wish all companies ran this way.... Thank you California Pools and Roger we use our pool every day.
— Mark K.
Initially I was petrified of making our dream of a pool, hot tub and waterfall a reality - but I made the call to California Pools. I am SO glad I did! We LOVE our new yard and pool, and I would do it again in a heart beat.
From the first meeting, ALL my fears disappeared. I stated my concerns and relayed my vision, which was improved with suggestions from my project supervisor/general manager. Shy of a few weeks I received “the plans”. Knowing NOTHING about the many aspects of pool construction, I was assured everything would be handled by him during every phase of construction, as well as any issue that came up. That was HUGE for me.. We then went over every aspect of the contract, which was broken down in detail and not too complicated.. and I signed.
Every aspect of the project was great - my project Supervisor/Manager was always available during the process, either on site or via telephone. He oversaw consistently energetic and pleasant crews of skilled and hard working individuals from the beginning to the end. I didn’t even find the daily construction a burden as the whole process was so well organized, and I had some advance notice of what to expect during certain phases of construction. I was able to change a few things along the way - I wanted to upgrade my tile to glass, and I decided to do some custom wrought iron fencing as well. That was no problem.
Our pool was completed on time and on budget and we LOVE it!
Time for a swim :-)...
— Susan O.